Intel's remote repair technology
For hardware or software problems, users have to call support centers to try to fix their problems under the guidance of a technician. This process is time consuming and frustrating for users. When the problem cannot be fixed by a phone call, sometimes it is necessary to take the computer to a repair center or have a technician make a house call, a very expensive proposition. With the advent of Intel® Active Management Technology (Intel® AMT), the barriers to greater efficiency of home PC maintenance are removed, and it becomes possible to maintain home PCs remotely without too much imposition on the user.
Intel AMT is designed to provide a new level of IT management. With this technology, the computer can be accessed, diagnosed, and healed remotely.
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