Business Etiquette Today by Anna Post
Anna Post, great-great-granddaughter of Emily Post and the daughter of bestselling author Peter Post, works for the Emily Post Institute in Burlington, Vermont. She previously worked in Washington, D.C., for the United States Senate and the Motion Picture Association of America. Anna, is an expert on business etiquette. In this clip, Anna gives tips of how to make a video call at work, when to use personal versus professional email at the
office, the rules for IM/Chat and proper speakerphone etiquette.
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